Welcome to Aldermoor Surgery
Please note that from 1st June 2019 Aldermoor Surgery will cease to use a fax machine. It is requested that any correspondence which may previously been sent by fax is now sent electronically to the following email: - Soccg.AldermoorSurgery@nhs.net
We are pleased to inform our patients that Southampton City Clinical Commissioning Group (CCG) have inform us that Aldermoor Surgery is the most improved practice in the whole of Southampton, with an 11% increase in patient satisfaction on the previous years figures
E-CONSULT CONTACT YOUR GP ON-LINE
OUR FEED BACK FOR E-CONSULT SINCE JANUARY 2018
|Patients were satisfied with the service|
|Patients who would recommend the E-Consult service to family and friends|
|Patients who said their issue was completely resolved within seven days after using the system|
|Patients who did NOT have to contact the GP Practice or any other health service for the same problem in the week after consulting online|
|Patients who said they were contacted by the stated response time|
How did patients hear about E-Consult
|From the practice website|
|Someone else from the practice told them about the service|
|From a internet search|
Thank you to all of those patients who participated in the boundary extension and the extended hours survey
There were several questions and concerns raised. Please see the attached document to see the practice response to these questions/concerns
With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
Our Surgery has a strict policy on confidentiality.
If you wish someone else to act on your behalf we require written consent, signed and dated by yourself, giving the name of the person you want to act on your behalf before we are able to divulge any information.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
(Site updated 26/04/2019)