The practice manager is involved in managing all the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and helps to develop extended services to enhance patient care.

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

The community midwife is responsible for antenatal and early postnatal care. She organises parentcraft classes and home visits and has a weekly antenatal clinic where she works in close co-operation with the doctors and the local maternity unit. She is available for advice in all aspects of maternity care and you may contact her through the surgery.

The nursing team provide care to patients in their homes and give practical advice or assistance to patients, relatives and carers in coping with illness at home. They can be contacted through the surgery.

The Health Visitor Team are no longer housed at the practice. If you need to contact the Health Visitor Team, please call 0300 1236661