We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine case for complaint. if this is so, we would wish for the matter to be settled as quickly as possible.
To pursue a complaint please contact the practice manager on SOCCG.AldermoorSurgery@nhs.net who will deal with your concerns appropriately or write to the practice manager:
Telephone: 023 8024 1000
Further information is available regarding the complaints procedure below: