Complaints and compliments

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine case for complaint. if this is so, we would wish for the matter to be settled as quickly as possible.

To pursue a complaint please contact the practice manager on who will deal with your concerns appropriately or write to the practice manager:

Aldermoor Surgery
Aldermoor Close
SO16 5ST
Telephone: 023 8024 1000

Further information is available regarding the complaints procedure below:

Aldermoor Surgery Complaints Procedure

Date published: 10th October, 2014
Date last updated: 5th September, 2019