Aldermoor Surgery

Complaints and compliments

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine case for complaint. if this is so, we would wish for the matter to be settled as quickly as possible.

To pursue a complaint please contact the practice manager on SOCCG.AldermoorSurgery@nhs.net who will deal with your concerns appropriately or write to the practice manager:

Aldermoor Surgery
Aldermoor Close
Southampton
SO16 5ST
Telephone: 023 8024 1000

Further information is available regarding the complaints procedure below:

Aldermoor Surgery Complaints Procedure

Date published: 10th October, 2014
Date last updated: 5th September, 2019